General Terms & Conditions

For Aussie Chef to process your order, we need information such as your full name, email address, contact number, your billing address and delivery address and payment details. Please note, if you do not receive an email confirmation, your order has not been processed. Please contact Aussie Chef by calling +61 3 9427 0033 or by emailing:

Orders will not be despatched until payment in full has been received and Aussie Chef is satisfied with the integrity of the order. It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect, Aussie Chef will not refund your payment. Should you wish to re-send the package, you will incur an additional delivery charge.

Aussie Chef cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it.

Prices of goods, delivery and other charges displayed on the Aussie Chef website are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions, images and pricing. In the interest of product development, some product features may be improved and hence vary slightly.

Delivery of Orders
Allow up to 5 business days to receive your goods, however we cannot guarantee any specific delivery time frame.

Authority to Leave the Goods without signature
If your delivery instruction which is given separately to our carrier, is an authority to leave the goods at your nominated address without signature, no responsibility will be taken by Aussie Chef Clothing Company for any subsequent loss or damage.

All prices quoted are inclusive of GST and all prices are quoted in Australian dollars.

Products are subject to availability. If an item is out of stock, we will notify you immediately to confirm a scheduled delivery date. Aussie Chef does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that Aussie Chef will not be liable for any product that is not available or not suitable for your purposes or individual needs.

These Terms and Conditions govern the use of Aussie Chef (the website) and the purchase of any goods from it. The website is owned and operated by International Trading Agencies Pty Ltd.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Aussie Chef reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

If you purchase goods from Aussie Chef, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Aussie Chef with current, complete and accurate customer information when asked to do so by the website or an employee of Aussie Chef.

It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows. Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Aussie Chef does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.

Clearance Items
Items sold in clearance may be end of run or slightly imperfect. Any imperfections will not affect the performance or functionality of the garment.

All goods are guaranteed for 30 days from the date of purchase against manufacturing defects. Goods are considered faulty if there is a manufacturing or structural defect that would affect the practical use and performance of the product. Fabric imperfections, stains & marks are not considered to be manufacturing faults. Clearance items may be slightly imperfect and discounted accordingly and cannot be returned as faulty garments.

Returns & Exchange
For detailed information go to our Return & Exchange Policy.

Aussie Chef Clothing Company Pty Ltd and its directors reserve all rights in regards to all matters contained herein and will have the final say if a dispute arises regarding any of our products or services.